Choosing Milk Bottle Labs
When deciding whether or not to choose Milk Bottle Labs as their Shopify experts, for Meagher’s Pharmacy, it was a no-brainer.
“Milk Bottle Labs came on our radar as the number one Shopify experts in Ireland, and after the first meeting, we just clicked,” Oonagh tells us. “They could see the potential, and they brought Shopify knowledge from across the globe. They were the one agency that stood out to us.” Oonagh testifies.
“They were definitely the Shopify experts in Ireland, and I would say they still probably are. It was a no- brainer to partner with them”
O’Hagan describes the Milk Bottle team as “proactive”, highlighting their understanding of the industry and willingness to get ahead. They’ve been helping the pharmacy proactively to retain the customers that mean so much to them.
Milk Bottle Labs have been “instrumental” in Meagher’s Pharmacy’s journey to keep their loyal customer base by improving the website in both subtle and profound ways. They make is easier for shoppers to find what they need and make a hassle-free purchase. Moreover, they have been involved in creating a positive post-purchase experience for the customer.
“The team at Milk Bottle Labs always have us at the front of their minds when it comes to anything healthcare or beauty related...They come to our weekly and monthly meetings with everything mapped out, bringing fresh expertise to our team.” We view them as an extension of our team. They’re very friendly, and we could even (and often do) go out for a drink with them.” O’Hagan comments.
After working with Milk Bottle Labs for so long, Oonagh says she would happily recommend them, and she couldn’t see Meagher’s Pharmacy working with any other Shopify agency. She describes them as “responsive, agile and adaptable,” and that Milk Bottle want nothing more than to see the pharmacy succeed and to travel that journey with them. The agency’s customer service is second to none, and they are constantly striving to see every single one of their clients thrive on Shopify.
If you would like to become a Milk Bottle Labs success story, get in touch with a member of our friendly team today.