THE MILK BOTTLE ECOMMERCE SHOW · EPISODE #39
Building a world-beating Vegan brand on Shopify
Jeroen Proos is co-founder of Human+Kind, an Irish based vegan skincare brand that is conquering the world. A great listen to any merchant looking to set up and/or expand their product business globally and online.
SUPPORTED BY APPS WE LOVE
Order Editing
Let customers fix their own orders after checkout — items, sizes and addresses. Fewer support tickets and cancellations, more post-purchase revenue.
VisitLoox
Photo and video product reviews that build trust and lift conversion. Automated review collection, referrals and upsells for Shopify stores.
VisitSearchanise
Smart search, filtering and product discovery for Shopify. Helps shoppers find the right product faster and turns more browsing into sales.
VisitRewind app sponsors of Milk Bottle Shopify Podcast banner
What’s in episode 39?
Jeroen Proos is co-founder of Human+Kind an Irish based vegan skincare brand that is conquering the world. A great listen to any merchant looking to set up and/or expand their product business to small and large global retailers as well as managing their own online Shopify store.
Episode Notes
- The challenges and successes of a vegan skincare brand
- Chatting from Cork, hailing from The Netherlands
- A brief history of Human+Kind
- “Building a brand is not designing a logo”
- Researching and exploring the range, look, and feel that took over a year
- In 2010/11 Human+Kind were ahead of the current vegan trend
- Developing a skincare product is a lengthy process. It took 2 years to complete the first product!
- Testing, testing and more testing
- You’ve got your product, now what’s the order volume?
- Human+Kind migrated from Wordpress to Shopify in 2019
- 12 months in, Jeroen talks about the overall experience of Shopify, which is positive
- Being able to manage 2 stores from a computer or phone and no site crashes, is a winning formula
- Using influencers as a marketing tool to drive sales
- Where is Human+Kind selling?
- Answering the call for vegan hand sanitiser at the start of the pandemic
- The goodwill in Ireland with businesses rallying together to help others when the global pandemic hit
- New products for Human+Kind
- Being prepared to compete against the big brands
Links:
KEEP LISTENING